SNS Consulting Group SNS Consulting Group

At SNS Consulting Group (referred to as “we,” “our,” or “us”), we are committed to respecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we handle, collect, use, and disclose your personal data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What Information We Collect

We may collect personal information that can identify you, such as:

  • Full name

  • Residential address

  • Contact number

  • Email address

  • Visa details

  • Nationality

  • Academic qualifications and history

  • Employment background

  • Your current city of residence

  • Website usage data (e.g., IP address, browser details, pages visited, time spent on site, and similar analytics)

  • Other relevant information required to provide the services you request from us

How We Collect Personal Information

We collect personal data directly from you via:

  • Online forms

  • Our website or mobile app

  • In-person interactions

  • Email communications

  • Telephone conversations

Whenever practical, we aim to collect information directly from you.

Why We Collect Your Information

We collect your information to:

  • Deliver services you’ve requested

  • Provide support and respond to inquiries

  • Offer updates and promotions about our services

  • Improve our services and enhance your experience

  • Share information about relevant partners or institutions in our network

  • Assess potential candidates for roles within our team (employee or contractor)

  • Conduct internal research, analytics, and marketing analysis

  • Send you relevant information or materials we believe may interest you

Sharing Your Information

We use and disclose personal data only for the purposes it was collected. In some cases, we may share your information with our related entities to support our internal operations.

With your consent, we may also share your personal data with third parties (e.g., educational institutions) when necessary to fulfil the services you’ve requested.

We generally do not disclose personal information to recipients outside of Australia.

How We Protect Your Information

We take reasonable precautions to protect your personal data from:

  • Misuse, loss, or unauthorized access

  • Unauthorised modification or disclosure

Security measures we use include:

  • Safeguarding our IT systems and networks

  • Access control policies for staff

  • Regular audits of our data handling practices

  • Any other appropriate safeguards deemed necessary

However, despite our efforts, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection of your data.

Website Analytics

We may use tools like Google Analytics to monitor how users interact with our website. Google collects cookie and usage data to generate reports and support its own advertising network. This data is processed in the United States. For details, please refer to Google’s Privacy Policy.

Data Retention and Deletion

When your personal data is no longer required, we take appropriate steps to destroy or permanently de-identify it in a secure manner.

Accessing or Correcting Your Data

You have the right to request access to your personal data or ask us to correct it if it is inaccurate, incomplete, or outdated. Requests can be made in writing to our Privacy Officer:

Email: admission@snsconsulting.com.au
Address: Suite 4 Level 5 241 Adelaide Street, Brisbane QLD 4000 Australia
Phone: +61475311147

We will respond within a reasonable time. In certain cases allowed by law, we may refuse access and will provide a written explanation if we do.

Complaints

If you believe your privacy has been breached or have concerns about how we handle your personal data, please contact our Privacy Officer using the details above. If you’re not satisfied with our response, you may raise your concern with the Office of the Australian Information Commissioner (OAIC).

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any external sites you visit.

Users Outside Australia

If you are located outside Australia and provide your personal information to us, please note that your information will be transferred to and processed in Australia.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on our website. You are encouraged to review the policy periodically. We will not reduce your rights under this policy without making reasonable efforts to inform you.

Contact Us

If you have questions or need further clarification about this policy, feel free to contact us:

Email: admission@snsconsulting.com.au
Address: Suite 4 Level 5 241 Adelaide Street, Brisbane QLD 4000 Australia
Phone: +61475311147